Contact Us for Official Records

Roanoke County Busted Mugshots is a private reference service, not a government office. We cannot confirm custody or release, post bond, release a person, or retrieve official booking records. Direct those questions to the government office that holds the relevant record.


Official Roanoke Records Contacts

For local jail, booking, or records questions, begin with the office that operates or holds the record. The Roanoke County Sheriff’s Office is at 401 E. Main Street, Salem, VA 24153. Its main number is 540-283-3102. The Sheriff’s official page links to the County-Salem Jail inquiry and other service information.

Jail and public-records routing

Roanoke County Sheriff’s Office
401 E. Main Street
Salem, VA 24153
Main: 540-283-3102
Jail Inmate Records: 540-283-3130
Jail Division: 540-283-3145
Docket and inmate-location help: 540-283-3162
County FOIA assistance: 540-772-2010
County JustFOIA public-records portal

Use Jail Inmate Records to identify the appropriate jail-record channel. For an existing County-held record, the County public-records page and JustFOIA portal explain the request route. A request should reasonably identify the existing record, such as the person’s name and a known date or booking number. The County uses an actual-cost process and may provide an estimate or request a deposit when applicable.

Warrant questions go to the Roanoke County Police Warrants Division, not to this service. The division is at 5925 Cove Road, Roanoke, VA 24019, and can be reached at 540-777-8617, Monday through Friday from 8 a.m. to 5 p.m. The after-hours non-emergency number is 540-562-3265. Use 911 for an emergency.

Different questions need different official systems: